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Operations automation · Anonymous client

AI Email and Project Operations Assistant

A private operations assistant that turns incoming email and progress attachments into prioritized actions, reports, alerts, and controlled response drafts.

Context

An industrial-services team needed to reduce email overload and keep project progress visible without adding another manual reporting layer.

Engineering challenge

Connect client-owned Microsoft identity, email ingestion, AI classification, project tracking, document rendering, and secure operator controls.

01

My contribution

Specific ownership and delivery work—not a claim over the whole system.

  • 01Designed and hardened a single-client workflow architecture with client-owned OAuth.
  • 02Implemented classification, summaries, progress extraction, reports, drafts, monitoring, and backups.
  • 03Produced client-facing operating guides and delivery reports.

02

Key decisions

  • 01Keep the system single-client and tenant-owned instead of adding unnecessary multi-tenancy.
  • 02Separate ingestion, processing, reporting, control, monitoring, and backup workflows.

03

Verified outcomes

  • Automated daily reporting, urgent alerts, progress tracking, and report generation in PDF, Word, and Excel.
  • Operational monitoring, restricted access, deduplication, and off-server workflow backups.

System stack

  • Microsoft Graph
  • Outlook OAuth
  • n8n
  • Supabase
  • PostgreSQL
  • Telegram
  • LLMs
  • PDF/Word/Excel